PERAN ORIENTASI KEWIRAUSAHAAN DAN AMBIDEXTERITY DALAM MENINGKATKAN KINERJA PEMASARAN PADA UMKM OLAHAN IKAN DI BANTEN
Abstract
Usaha Mikro, Kecil, dan Menengah (UMKM) menghadapi tantangan daya saing karena keterbatasan akses terhadap platform pemasaran digital dan keahlian manajerial. Untuk menjawab permasalahan tersebut penelitian ini mengkaji pengaruh orientasi kewirausahaan terhadap kinerja pemasaran UMKM olahan ikan di Provinsi Banten. Penelitian ini menggunakan pendekatan kuantitatif untuk menganalisis peran ambidexterity (kelincahan luar biasa) dalam meningkatkan kinerja pemasaran pada UMKM olahan ikan di Banten. Pengumpulan data dilakukan pada bulan November 2024 hingga April 2025. Peneliti mengumpulkan data dari 104 responden melalui metode purposive sampling dan menganalisisnya dengan menggunakan Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa orientasi kewirausahaan dan ambidexterity secara positif dan signifikan berkontribusi pada peningkatan kinerja pemasaran. Berdasarkan temuan tersebut, UMKM olahan ikan di Banten perlu mengadopsi strategi inovatif dan meningkatkan kemampuan operasional mereka. Selain itu, penelitian ini memberikan wawasan yang berharga bagi para praktisi dan pembuat kebijakan yang berupaya meningkatkan daya saing UMKM olahan ikan di pasar yang semakin kompetitif.
TITLE: ENTERPRENEURIAL ORIENTATION AND AMBIDEXTERITY IN ENHANCING MARKETING PERFORMANCE OF PROCESSED FISH MSMEs IN BANTEN
Micro, Small, and Medium Enterprises (MSMEs) face competitiveness challenges due to limited access to digital marketing platforms and managerial expertise. To address this issue, this study examines the effect of entrepreneurial orientation on the marketing performance of fish processing MSMEs in Banten Province. This study uses a quantitative approach to analyse the role of ambidexterity in improving the marketing performance of fish processing MSMEs in Banten. Data collection was conducted from November 2024 to April 2025. The researchers collected data from 104 respondents through purposive sampling and analysed it using Structural Equation Modelling (SEM). The results of the study indicate that entrepreneurial orientation and ambidexterity positively and significantly contribute to improving marketing performance. Based on these findings, fish processing SMEs in Banten need to adopt innovative strategies and improve their operational capabilities. In addition, this study provides valuable insights for practitioners and policymakers seeking to improve the competitiveness of fish processing SMEs in an increasingly competitive market.
Keywords
Full Text:
PDFReferences
Adiwijaya, K., Wahyuni, S., Gayatri, G., & Mussry, J. S. (2020). Does Marketing Ambidexterity Boost Marketing Performance? Empirical Evidence in Indonesia’s Consumer Goods. Journal of Global Marketing, 33(4), 266–288. https://doi.org/10.1080/08911762.2019.1696438
Ali, G. A., Hilman, H., & Gorondutse, A. H. (2020). Effect of Entrepreneurial Orientation, Market Orientation and Total Quality Management on Performance: Evidence From Saudi SMEs. Benchmarking, 27(4), 1503–1531. https://doi.org/10.1108/BIJ-08-2019-0391
Aloulou, W. (2024). Unpacking Saudi Family Firm Performance Benefits of Entrepreneurial Orientation, Digitalization, Ambidexterity, and Involvements. Proceedings of the European Conference on Innovation and Entrepreneurship, ECIE, 19(1), 36–45. https://doi.org/10.34190/ecie.19.1.2442
Arnis, N., Baga, L. M., & Burhanuddin, B. (2018). The Effect of Entrepreneurial Behavior on Salted Fish Business Performance at Muara Angke. Indonesian Journal of Business and Entrepreneurship, 4(3), 217–226. https://doi.org/10.17358/ijbe.4.3.217
Astuti, I. Y., & Munir, M. (2022). Orientasi Pasar Dan Orientasi Kewirausahaan dalam Mempengaruhi Kinerja Pemasaran di Masa Recovery Pandemi Covid-19. Journal of Management Small and Medium Enterprises (SMEs), 15(2), 249–269. https://doi.org/10.35508/jom.v15i2.6504
Baquero, A. (2024). Linking Green Entrepreneurial Orientation and Ambidextrous Green Innovation to Stimulate Green Performance: A Moderated Mediation Approach. Business Process Management Journal, 30(8), 71–98. https://doi.org/10.1108/BPMJ-09-2023-0703
Baron, R. M., & Kenny, D. A. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research. Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182. https://doi.org/10.1037/0022-3514.51.6.1173
Bawono, M., Gautama, I., Bandur, A., & Alamsjah, F. (2022). The Effect of Ambidextrous Leadership and Social Media on Corporate Performance: the Mediating Role of Digital Transformation. Journal of Theoretical and Applied Information Technology, 100(12), 3841–3851.
Bogy Febriatmoko, Widya Prananta, & Angga Pandu Wijaya. (2023). Can Green Market Orientation Improve MSME Marketing Performance Through Organizational Ambidexterity? Jurnal Dinamika Manajemen Dan Bisnis, 6(2), 102–116. https://doi.org/10.21009/jdmb.06.2.7
Cahyaningati, N., Handayanto, E., & Sa’diyah, C. (2023). The Effect of Dynamic Capability and Market Orientation on MSME Marketing Performance in Malang City. Jamanika (Jurnal Manajemen Bisnis Dan Kewirausahaan), 3(01), 1–12. https://doi.org/10.22219/jamanika.v3i01.25450
Chaithanapat, P., Punnakitikashem, P., Khin Khin Oo, N. C., & Rakthin, S. (2022). Relationships Among Knowledge-Oriented Leadership, Customer Knowledge Management, Innovation Quality and Firm Performance in SMEs. Journal of Innovation and Knowledge, 7(1), 100162. https://doi.org/10.1016/j.jik.2022.100162
Chin, W. W. (2010). Handbook of Partial Least Squares. In Handbook of Partial Least Squares. https://doi.org/10.1007/978-3-540-32827-8
Cho, Y. H., & Lee, J.-H. (2018). Entrepreneurial Orientation, Entrepreneurial Education and Performance. Asia Pacific Journal of Innovation and Entrepreneurship, 12(2), 124–134. https://doi.org/10.1108/apjie-05-2018-0028
Damarwulan, L. M., Ramdansyah, A. D., & Lutfi, L. (2021). Peningkatan Kekuatan Jejaring Wirausaha dan E-Marketing UMKM di Banten dalam menghadapi dampak Pandemic Covid-19. Journal of Education, Humaniora and Social Sciences (JEHSS), 3(3), 1113–1123. https://doi.org/10.34007/jehss.v3i3.495
Dwi, R., Hapsari, V., Adi, P., Arimbawa, P., & Pimada, L. M. (2024). Social Media Capability Optimization to Achieve Greater Marketing Performance for Local SMEs : A Theoretical Framework.
Ebrahim, R. S. (2020). The Role of Trust in Understanding the Impact of Social Media Marketing on Brand Equity and Brand Loyalty. Journal of Relationship Marketing, 19(4), 287–308. https://doi.org/10.1080/15332667.2019.1705742
Effendi, M. R., Bakar, R. A., & Bachri, N. (2023). Pengaruh Pemasaran Digital Terhadap Kinerja Umkm di Kota Lhokseumawe dengan Inovasi Produk sebagai Variabel Intervening. J-MIND (Jurnal Manajemen Indonesia), 7(2), 107. https://doi.org/10.29103/j-mind.v7i2.6576
Fadhillah, Y., Yacob, S., & Lubis, T. A. (2021). Orientasi Kewirausahaan, Inovasi Produk, dan Media Sosial Terhadap Kinerja Pemasaran dengan Keunggulan Bersaing sebagai Intervening pada UKM di Kota Jambi. Jurnal Manajemen Terapan Dan Keuangan, 10(01), 1–15. https://doi.org/10.22437/jmk.v10i01.12175
Ferreira Neto, M. N., & Arruda Cavalcante Forte, S. H. (2023). Impact of Entrepreneurial Orientation on Micro And Small Enterprises. In Revista Pensamento Contemporâneo em Administração (Vol. 17, Issue 2, pp. 1–15). https://doi.org/10.12712/rpca.v17i2.56877
Freeman, R. E., Dmytriyev, S. D., & Phillips, R. A. (2021). Stakeholder Theory and the Resource-Based View of the Firm. Journal of Management, 47(7), 1757–1770. https://doi.org/10.1177/0149206321993576
Geisser, S. (1974). Effect to the Random Model a Predictive Approach. Biometrika, 61(1), 101–107. https://academic.oup.com/biomet/article-abstract/61/1/101/264348
Ghantous, N., & Alnawas, I. (2020). The Differential and Synergistic Effects of Market Orientation and Entrepreneurial Orientation on Hotel Ambidexterity. Journal of Retailing and Consumer Services, 55(January), 102072. https://doi.org/10.1016/j.jretconser.2020.102072
Ghozali. (2016). Analisis Jalur (Path Analysis) Digunakan. July.
Guerrero, M. (2021). Ambidexterity and Entrepreneurship Studies: a Literature Review and Research Agenda. In Foundations and Trends in Entrepreneurship (Vol. 17, Issues 5–6). https://doi.org/10.1561/0300000097
Gupta, V., & Gupta, A. (2015). The Concept of Entrepreneurial Orientation. Foundations and Trends in Entrepreneurship, 11(2), 55–137. https://doi.org/10.1561/0300000054
Hair, J. F., Hult, G. T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) - Joseph F. Hair, Jr., G. Tomas M. Hult, Christian Ringle, Marko Sarstedt. In Sage.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.
Hanfan, A., Nupus, H., Setiawan, A. I., & Hartinah, S. (2024). Exploring the Marketing Performance of Pemalang Muslim Fashion SMEs Through Religious Product Advantage Strategy. Jurnal Riset Bisnis Dan Manajemen Tirtayasa (JRBMT), 8(1), 11–24.
Hardilawati, W. L., Farhanidhya, N., & Hinggo, H. T. (2023). The Effect of Market Orientation, E-Commerce, and Product Innovation on Marketing Performance in MSMEs Culinary Sector. Jurnal Manajemen Teknologi, 22(2), 168–181. https://doi.org/10.12695/jmt.2023.22.2.4
Hendri, M., Fahruna, Y., Listiana, E., & ... (2024). Entrepreneurial Orientation, Social Media Affect SMEs Marketing Performance in West Borneo. Journal of …, 7(1), 132–142. http://exsys.iocspublisher.org/index.php/JMAS/article/view/399%0Ahttp://exsys.iocspublisher.org/index.php/JMAS/article/download/399/236
Hendriawan, K. A. (2024). Pengaruh Karakter Kewirausahaan, Digital Marketing dan E-Commerce Terhadap Kinerja Pemasaran Umkm Sektor Kuliner Di …. 13(1), 89–99. https://doi.org/10.29303/jmm.v13i1.806
Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS Path Modeling in New Technology Research: Updated guidelines. Industrial Management and Data Systems, 116(1), 2–20. https://doi.org/10.1108/IMDS-09-2015-0382
Iskandar, Y., Zulbainarni, N., & Jahroh, S. (2020). Pengaruh Karakteristik Usaha dan Wirausaha Terhadap Kinerja UMKM Industri Pengolahan Perikanan di Kabupaten Sukabumi. Jurnal Riset Ekonomi Manajemen (REKOMEN), 4(1), 1–12. https://doi.org/10.31002/rn.v4i1.2205
Joensuu-Salo, S., & Viljamaa, A. (2024). The Relationship Between Digital Orientation, Organizational Ambidexterity, and Growth Strategies of Rural SMEs in Time of Crisis. International Journal of Entrepreneurship and Innovation, 25(2), 128–141. https://doi.org/10.1177/14657503241245560
Joslin, F. E., Rahman, N. A., Tak, A. H., Unimas, S., & Samarahan, K. (2018). Machine Translated by Google EPH - Jurnal Internasional Ilmu Bisnis & Manajemen Abstrak : - Machine Translated by Google. 04(September), 15–24.
Kock, N. (2015). Common method bias in PLS-SEM: A Full Collinearity Assessment Approach. International Journal of E-Collaboration, 11(4), 1–10. https://doi.org/10.4018/ijec.2015100101
Kurniawan, J. H., & Nuringsih, K. (2022). Pengaruh Orientasi Pasar, Orientasi Kewirausahaan, dan Media Sosial Terhadap Kinerja UMKM Makanan Khas Jambi. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 6(1), 176. https://doi.org/10.24912/jmieb.v6i1.13357
Lutfi, L., & Nupus, H. (2023). Antecedent Factor Model of Entrepreneurial Orientation in Improving Marketing Performance through Product Innovation and Value Co-Creation. WSEAS Transactions on Business and Economics, 20, 1396–1407. https://doi.org/10.37394/23207.2023.20.124
Mostafiz, M. I., Hughes, M., & Sambasivan, M. (2022). Entrepreneurial Orientation, Competitive Advantage and Strategic Knowledge Management Capability in Malaysian Family Firms. Journal of Knowledge Management, 26(2), 423–458. https://doi.org/10.1108/JKM-09-2020-0693
Mulyana, M., Nurhayati, T., & Putri, E. R. P. (2024). Improvement of Marketing Performance: Role of Market Sensing, Digital Marketing, and Value Creation Ambidexterity. Contaduria y Administracion, 69(2), 235–259. https://doi.org/10.22201/fca.24488410e.2024.5017
Nasereddin, A., & Rababa, F. A. (2021). the Role of Strategic Entrepreneurship on Organizational Ambidexterity: a Case Study of Middle East University-Jordan. International Journal of Management, 11(12), 2558–2574. https://doi.org/10.34218/ijm.11.12.2020.240
Nobakht, M., Hejazi, S. R., Akbari, M., & Sakhdari, K. (2021). Exploring the Relationship Between Open Innovation and Organisational Ambidexterity: The Moderating Effect Of Entrepreneurial Orientation. Innovation: Organization and Management, 23(1), 71–92. https://doi.org/10.1080/14479338.2020.1758566
Nofiani, D., Indarti, N., Lukito-Budi, A. S., & Manik, H. F. G. G. (2021). The Dynamics Between Balanced and Combined Ambidextrous Strategies: A Paradoxical Affair About the Effect of Entrepreneurial Orientation on SMEs’ Performance. Journal of Entrepreneurship in Emerging Economies, 13(5), 1262–1286. https://doi.org/10.1108/JEEE-09-2020-0331
Nurwendi, W., & Haryadi, D. (2022). Peran Ambidexterity Organisasi Sebagai Variabel Intervening Dalam Meningkatkan Kinerja Pemasaran UMKM di Masa Covid-19. IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita, 11(1), 47–64. https://doi.org/10.46367/iqtishaduna.v11i1.513
O’Brien, R. M. (2007). A Caution Regarding Rules of Thumb For Variance Inflation Factors. Quality and Quantity, 41(5), 673–690. https://doi.org/10.1007/s11135-006-9018-6
Ovtaviani, D. (2023). International Journal of Business and Quality Research. International Journal of Business and Quality Research, 01(3), 75–87.
Presutti, M., Fratocchi, L., & Odorici, V. (2024). The Impact of Strategic Orientations on the Born Globals’ Export Performance: An Ambidexterity Approach. Management International Review. https://doi.org/10.1007/s11575-024-00552-6
Raalskov, J., Schlichter, J., Haug, A., & Klyver, K. (2024a). Organizational Ambidexterity in Young SMEs? The Incompatibility of Entrepreneurial Orientation and Process Improvement. Entrepreneurship and Regional Development, 36(7–8), 1096–1117. https://doi.org/10.1080/08985626.2024.2310112
Raalskov, J., Schlichter, J., Haug, A., & Klyver, K. (2024b). Organizational Ambidexterity in Young SMEs? The Incompatibility of Entrepreneurial Orientation and Process Improvement. Entrepreneurship and Regional Development, 36(7–8), 1096–1117. https://doi.org/10.1080/08985626.2024.2310112
Rachman Er, L., & Harry Mukti, A. (2023). The Influence of Market Orientation and Entrepreneurial Orientation on Marketing Performance: Organizational Agility as a Mediator. International Journal of Science and Society, 5(3), 238–256. http://ijsoc.goacademica.com
Ramadani, A. N., Bangsa, U. P., Riptiono, S., Bangsa, U. P., Wibawanto, S., & Bangsa, U. P. (n.d.). The Effect of Entrepreneur Orientation and Marketing Ambidexterity toward Business Performance. 639–652.
Ratanavanich, M., & Charoensukmongkol, P. (2024). The Interaction Effect of Goal Orientation and Mindfulness of Entrepreneurs on Firm Innovation Capability and its Impact on Firm Performance. VINE Journal of Information and Knowledge Management Systems. https://doi.org/10.1108/VJIKMS-06-2023-0135
Rosita, J., Ihalauw, J. J. O. I., Abdi, A. S., & Sirine, H. (2023). Pengaruh Orientasi Kewirausahaan dan Media Sosial Adopsi Kinerja Pemasaran Usaha Rintisan Kuliner Bisnis. 13(3), 29–51.
Sadek, H. (2021). The Impact of Social Media Usage on Marketing Performance via Innovation: An Empirical Study on Service Firms in Egypt. International Journal of African and Asian Studies, 75(2019), 27–38. https://doi.org/10.7176/jaas/75-03
Sahi, G. K., Gupta, M. C., & Cheng, T. C. E. (2020). The Effects of Strategic Orientation on Operational Ambidexterity: A Study of Indian Smes in The Industry 4.0 Era. International Journal of Production Economics, 220(August 2018), 107395. https://doi.org/10.1016/j.ijpe.2019.05.014
Sari, F. A. P. W., & Farida, N. (2020). Pengaruh Orientasi Pasar dan Orientasi Kewirausahaan Terhadap Kinerja Pemasaran Melalui Inovasi Produk sebagai Variabel Intervening (Studi Pada UMKM Kuningan Juwana Kabupaten Pati). Jurnal Ilmu Administrasi Bisnis, 9(3), 345–352. https://doi.org/10.14710/jiab.2020.28117
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2020). Handbook of Market Research. In Handbook of Market Research (Issue July). https://doi.org/10.1007/978-3-319-05542-8
Sinčić Ćorić, D., Lučić, A., Brečić, R., Šević, A., & Šević, Ž. (2020). An Exploration of Start-ups’ Sustainable Marketing Orientation (SMO). Industrial Marketing Management, 91(February), 176–186. https://doi.org/10.1016/j.indmarman.2020.09.002
Singh, S., Kaur, R., & Dana, L. P. (2024). Partial Least Squares Structural Equation Modeling. In Women Entrepreneurs. https://doi.org/10.1201/9781032725581-7
Stone, M. (1974). Cross-Validatory Choice and Assessment of Statistical Predictions. Journal of the Royal Statistical Society Series B: Statistical Methodology, 36(2), 111–133. https://doi.org/10.1111/j.2517-6161.1974.tb00994.x
Susanto, P., Hoque, M. E., Shah, N. U., Candra, A. H., Hashim, N. M. H. N., & Abdullah, N. L. (2023). Entrepreneurial Orientation and Performance of SMEs: The Roles of Marketing Capabilities and Social Media Usage. Journal of Entrepreneurship in Emerging Economies, 15(2), 379–403. https://doi.org/10.1108/JEEE-03-2021-0090
Tarsakoo, P., & Charoensukmongkol, P. (2020). Dimensions of Social Media Marketing Capabilities and Their Contribution to Business Performance of Firms in Thailand. Journal of Asia Business Studies, 14(4), 441–461. https://doi.org/10.1108/JABS-07-2018-0204
Trieu, H. D. X., Nguyen, P. Van, Nguyen, T. T. M., Vu, H. T. M., & Tran, K. T. (2023). Information Technology Capabilities and Organizational Ambidexterity Facilitating Organizational Resilience and Firm Performance of SMEs. Asia Pacific Management Review, 28(4), 544–555. https://doi.org/10.1016/j.apmrv.2023.03.004
Wahyuni, N. M., & Sara, I. M. (2020). The Effect of Entrepreneurial Orientation Variables on Business Performance in the SME Industry Context. Journal of Workplace Learning, 32(1), 35–62. https://doi.org/10.1108/JWL-03-2019-0033
Wulandari, Y. S., Abadi, S., Zahra, F. A., & Syahputra, A. F. (2023). Peningkatan Pengetahuan dan Keterampilan Pelaku UMKM Perikanan Melalui Sosialisasi Manajemen dan Pemasaran. Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS), 6(2), 257–268. https://doi.org/10.33474/jipemas.v6i2.19385
Yi, H. T., Amenuvor, F. E., & Boateng, H. (2021). The Impact of Entrepreneurial Orientation on New Product Creativity, Competitive Advantage and New Product Performance in SMEs: The Moderating Role of Corporate Life Cycle. Sustainability (Switzerland), 13(6). https://doi.org/10.3390/su13063586
Yordan Antanegoro, R., Surya, D., & Sanusi, F. (2017). Analisis Pengaruh Inovasi Produk, Inovasi Layanan dan Kualitas Pelayanan Terhadap Kepuasan dan Loyalitas Nasabah. JUrnal Riset Bisnis Dan Manajemen Trisatya, 1(2), 167–178. http://jurnal.untirta.ac.id/index.php/JRBM
Yu, X., Cao, N., & Ren, H. (2023). The Impact of Entrepreneurial Orientation on the Sustainable Innovation Capabilities of New Ventures: From the Perspective of Ambidextrous Learning. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15119026
DOI: http://dx.doi.org/10.15578/marina.v11i2.16079
Refbacks
- There are currently no refbacks.
Indexed by:
---------------------------------------------------------------------------------------
Published by
Balai Besar Riset Sosial Ekonomi Kelautan dan Perikanan
in collaboration with
Indonesian Marine and Fisheries Socio-Economics Research Network

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

























